Branbee, LLC (“Branbee,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or engage with our services.
By using our website or submitting information through any of our channels, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our services.
Summary
We will never sell, rent, trade, or borrow your personal information. We will never spam you. We will never access or charge your payment method without your express permission. Our goal is to build a relationship based on transparency and trust.
1. What Information We Collect
We collect personal and business information when you submit forms on our website, subscribe to a service, or engage in consultations. This may include your name, email address, phone number, business name, industry, service preferences, and payment details. Additionally, when you visit our website, we automatically collect data about your browser, IP address, time spent on pages, and referring links through the use of cookies and analytics tools.
We also collect information through our business tip form, where users may provide details such as their business name, website (if applicable), location, and current marketing or sales challenges. This information helps us better understand your needs and offer personalized advice. The data submitted through this form is confidential and is never shared or sold.
We only collect what is necessary to deliver our services effectively and improve your experience.
2. How We Use Your Information
The information you provide helps us deliver personalized services, communicate with you about your subscription or project, and process secure transactions. For example, data collected through the tip form allows us to analyze your business and offer customized insights based on your unique goals or challenges.
We may also use your information to improve our offerings, respond to support inquiries, or send helpful updates and insights. Your information is never shared with outside parties unless required to fulfill your service, comply with legal obligations, or with your explicit permission.
3. Communications and Marketing
From time to time, we may send you emails related to your account, strategy calls, newsletters, or marketing insights. These communications are designed to support your business growth and enhance your experience with Branbee. You can unsubscribe at any time by clicking the opt-out link provided in any email or by contacting us at support@branbee.co. We do not believe in spam—only relevant, helpful communication.
4. Payment and Billing Information
All payment transactions are processed securely through trusted third-party platforms like Stripe. We do not store full payment card details on our servers. When you purchase a service or subscribe to a plan, you authorize us to charge your payment method for the agreed-upon amount. We will never bill you for anything you didn’t approve. Your billing information is encrypted and handled with the highest security standards.
5. How We Protect Your Information
We use SSL (Secure Socket Layer) encryption and other industry-standard security measures to protect your data from unauthorized access or disclosure. Your personal and payment information is stored in secure environments and only accessible to personnel who are authorized and trained to handle such data responsibly.
6. Cookies and Tracking Technologies
Yes, we use cookies to improve your browsing experience—though not the kind you eat. Cookies help us understand how users interact with our site, track ad performance, and enhance overall functionality. This includes remembering your preferences and measuring site traffic. You can manage or disable cookies through your browser settings at any time.
7. Your Rights
In accordance with laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the right to opt out of marketing communication, request access to the personal data we hold about you, ask us to correct or delete your information, or withdraw your consent at any time. To make any of these requests, email support@branbee.co and we’ll respond promptly.
8. Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect information from anyone under the age of 13. Our services and website are directed to individuals who are at least 18 years old.
9. California Privacy Rights
If you are a California resident, you have the right to request information about the personal data we collect, how it is used, and to request deletion of that information. We comply with the California Online Privacy Protection Act and do not distribute your personal information to third parties without consent.
10. Data Retention
We retain your information only as long as necessary to fulfill the services you requested, comply with legal obligations, or resolve disputes. If you are no longer a client, you may request full deletion of your data and we will honor your request unless retention is required by law.
11. Third-Party Sharing
Your data may be shared with trusted third-party service providers only to the extent necessary to process payments, manage projects, or deliver services. These providers are contractually obligated to protect your data and may not use it for any purpose outside of what’s required to serve your account. Branbee does not sell, rent, or trade personal information to outside parties under any circumstances.
12. Scope of Policy
This Privacy Policy applies to data collected through our website, intake forms, client portals, and email communications. It does not apply to offline data or third-party websites linked on our site. We encourage you to review third-party policies before sharing your information elsewhere.
13. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify active clients via email or through their client portal. The “Effective Date” at the top of this page will always reflect the most recent version.
14. Contact Us
For questions or requests related to this Privacy Policy, please contact: support@branbee.co
